Commissioned artwork

We love to work with our clients who commission us to produce an original work of art by Celeste Victoria. Please read the guidelines below as we have limited space in how many commissioned artworks we accept annually. 

  • Our original studio paintings are produced with oils or acrylics on a stretched 1.5" thick gallery-museum premium canvas.
  • We do not offer watercolor paintings at this time. 
  • We produce original paintings on large canvases only, starting at 20 X 20 with a 1.5" thickness. 
  • We do not produce artwork of a subject matter other than our original wall art selections.  What does this mean?  If you would like us to produce an original painting, it must be art from the CVAG wall art catalog.
  • We will notify you if an artwork you've requested consist of texture or 3D sculpting.  Any artwork with texture or 3D sculpting is produced with an additional medium such as molding paste or a glaze medium.
  • All works of art come with a Certificate of Authenticity, authenticated by a Fine Art expert, signed and dated by Celeste Victoria. 
  • Our pricing is based on art size, art medium and time in creating the painting. (our pricing analysis is not based on start to finish but rather the creation process).
  • Check our Fine Art Catalog on our Home Page for completed ready to ship original paintings available for purchase before requesting commissioned artwork.  We update our site everyday with new original paintings available for purchase.   
  • Check your inbox for special emails regarding private viewings of new art releases and new original paintings available for purchase.   
  • If you request an oil on canvas painting, please allow up to 2-4 weeks or longer (depending on the size of the artwork) for a finished oil painting to be ready to ship as this type of medium takes longer to dry. 
  • We do not offer refunds for commissioned artwork do to the time, labor intensity, and upfront cost of materials and supplies. If your commissioned artwork is damaged during shipping and handling, please contact us within 10 days of receiving your Art and we will aim to accommodate you as best as we can. 
  • We ship all commissioned artwork and studio paintings through Expeditors, a parcel service  specializing in the exclusive delivery of Fine Art.   We do not ship commissioned artwork via UPS, FedEx, or USPS.  
  •  We do not offer mural paintings or accept commissioned mural artwork at this time. 

For more information regarding commissioned artwork and any inquiries regarding pricing and availability, please reach out to Helena Moore at info@celestevictoriaartgalleries.com.

For all commissioned artwork requests, please send us an email at fineart@celestevictoriaartgalleries.com and specify the artwork of interest in the subject line.

Where do you ship from?

We do the printing in Montreal, Canada. We also have logistic facilities within Chicago, IL and the state of New York. Orders to US customers are shipped from Chicago or New York and orders to Canadian customers are shipped from Montreal. No importation fees or any local tax for US customers.

How much is the shipping cost?

It is Free shipping anywhere in USA or Canada where ground shipping is available. But, you can also get an express delivery option that is available while placing the order. The price might vary depending on your canvas size.

Do you offer shipping to Hawaii, Alaska or Puerto Rico ?

We do ship via AIR shipping to Hawaii, Alaska and Puerto Rico. Our Free shipping only includes ground service. Shipping to these locations requires an upgrade to AIR Express service. Cost is variable based on the size of the package and information is available during the checkout process.

How can I get the status of my order?

You will receive tracking info within 5-7 business days after placing your order. Keep in mind since all our products are "custom made", the lead time may vary. We will work hard to keep you updated on the status of your order as best as we can. If you have any questions or concerns, please reach out to us at orders@celestevictoriaartgalleries.com

Why my tracking number doesn't work?

Our email system may be sending you the tracking number before the shipper is scanning the item. It might take up to 24 hours in some cases for a carrier ( such as USPS or FedEx ) to scan the box and to activate the tracking, in the meantime, you will see "tracking not found" and it is normal, you can wait 24 hours and if it takes longer, feel free to contact us!

What kind of Canvas material are you using?

We are using a 410g/m2 fine art Matte Canvas, with a Poly cotton blend, 70% cotton and 30% polyester to provide the best strength and pure white color.

How can I add a decorating moulding to my canvas?

We offer a variety of floating frames for Canvas. If you'd like to add a floating frame to your Canvas, please shop at our sister site at Art by Celeste Victoria You'll find an option below the description of the item at checkout.

What is the difference between Acrylic and HD Metal Print?

Both Acrylic and HD Metal print will provide a very similar high reflection glass effect with vivid colors and come with the same exact mounting options. In some conditions it will be hard to differentiate them. The HD Metal Print will be able to render slightly richer black, brighter white and more saturated colors. This is an advantage if you want to generate a high impact colorful and contrasted result. Max size is 60x40. The Acrylic print will provide very precise and sharp details, and the thickness of the acrylic (1/8 inches) will provide a nice optical depth.

Is your Acrylic prints waterproof?

Yes our Acrylic print is waterproof, we are using UV cured ink technology and this process is water resistant. The only thing you have to note is that the back frame mounting option is based on wood and is not guaranteed to last long in a humid environment, we would suggest to use metal pieces stand off as a mounting option or the acrylic sheet only.

Will the Back Frame mounting option for Acrylic be parallel to the wall?

Yes, if you are using a screw with a head or any wall hanging mounting, the back frame system will make your print perfectly parallel to the wall with no leaning. If you see a slight lean forward from the top on some of our example pictures, it's due to the special exhibition hanging system using wire from the top of the wall in our office

What are the stand-off position on the acrylic?

If you want to measure where to drill, the standoff is 1 inch from the border, and the standoff size approx. 3/4 inch.

How do you print on metal?

We are using a flatbed printer to print directly on the brushed aluminum surface at 1200dpi. To take advantage of the brushed surface we do not print the white so the white of the picture becomes the reflective brushed metal surface

Do HD Metal Prints need to be framed under glass?

No. Our HD Metal Print ChromaLuxe’s unique coating allows prints to be showcased without the need for glass. ChromaLuxe metal prints are scratch resistant, waterproof, can be touched, and are easy to clean.

How long will chromaluxe metal prints last?

ChromaLuxe metal prints were tested by Wilhelm Imaging Research and achieved a permanence rating of more than 60 years using two distinct ink sets. This rating is more than three times better than silver halide photo papers.

What is the difference between HD Metal and Acrylic?

Both Acrylic and HD Metal print will provide a very similar high reflection glass effect with vivid colors and come with the same exact mounting options. In some conditions it will be hard to differenciate them! The HD Metal Print will be able to render slightly richer black, brighter white and more saturated colors. This is an advantage if you want to generate a high impact colorful and contrasted result. Max size is 60x40 The Acrylic print will provide very precise and sharp details, and the thickness of the acrylic (1/8 or 3/16 inches) will provide a nice optical depth. And you can reach larger print size up to 96x60. If your image doesn't require to reach extreme color gamut and very high contrast, you will be very fine with acrylic print that still provide very vivid result with a smaller budget.

When will I receive my order?

Please allow 1-3 business days for order processing. For all orders in North America, please allow 4-8 days for shipping and 8-14 for delivery. Keep in mind your order will be "custom made" and lead time will vary. If we have "ready to ship" products in stock, we will notify you. Check our website for announcement during high volume seasons for updated lead times

What is the difference between wall art and fine art?

Wall art is used as a decorative tool and can include art reproductions in various fine art print medium including stretched canvas, acrylic, wood, and framed. Fine art includes original studio paintings using various medium including paints, inks, charcoal, glaze or 3D sculpting material applied on a stretched canvas, wood, or fine art paper. Fine art is